Privacy Policy

Last updated: February 2026

This privacy policy applies between you, the User of this Website, and The Swaledale Cheese Company, the owner and provider of this Website. The Swaledale Cheese Company takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data
Collectively all information that you submit to The Swaledale Cheese Company via the Website. This definition incorporates, where applicable, the definitions provided in Data Protection Laws.

Data Protection Laws
Any applicable law relating to the processing of personal data, including but not limited to the UK GDPR and any national implementing laws and regulations.

UK GDPR
The UK General Data Protection Regulation.

The Swaledale Cheese Company, we or us
The Swaledale Cheese Company
Metcalfe Farms
Leyburn, DL8 5JZ
United Kingdom

User or you
Any third party that accesses the Website and is not either (i) employed by The Swaledale Cheese Company and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Swaledale Cheese Company.

Website

The website you are currently using: www.swaledalecheese.co.uk and any sub-domains unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

This privacy policy applies only to the actions of The Swaledale Cheese Company and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including links to social media websites.

For the purposes of applicable Data Protection Laws, The Swaledale Cheese Company is the “data controller”. This means we determine the purposes for which, and the manner in which, your data is processed.

Data collected

We may collect the following data from you:

Name
Contact information such as email address and telephone number
Address and delivery details (where applicable)
Information relating to enquiries or orders
IP address and website usage data

How we collect data

We collect data in the following ways:

Data is given to us by you
Data is collected automatically

Data given to us by you

We collect your data when you:

Contact us via the Website, email, telephone or post
Place an order for our products
Register for services or updates
Submit an enquiry

Data collected automatically

When you use the Website we may automatically collect:

IP address
Browser type
Date, times and frequency of visits
How you use and interact with the website

This helps us improve website content and navigation.

Cookies

This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our products and services.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers accept Cookies automatically, but you can modify your browser settings if you prefer.

Our use of data

We may use your data for the following reasons:

Internal record keeping
Responding to enquiries
Processing orders
Improving our products and services
Website functionality and security

We may use your data where necessary for our legitimate interests. You have the right to object in certain circumstances (see “Your rights” below).

Where you place an order or request services, the legal basis for processing is the performance of a contract between you and us.

Payments

We do not store payment card details. All payments are processed securely through our payment providers.

Who we share data with

We may share your data with:

Employees and professional advisors
Service providers who help us operate our business and website
Delivery and payment providers where required

We only share data where necessary and in accordance with this privacy policy.

Keeping data secure

We use appropriate technical and organisational measures to safeguard your data, including:

Secure servers
Password-protected systems
Restricted access to personal data

If you suspect any misuse or unauthorised access to your data, please contact us immediately at:
enquiries@swaledalecheese.co.uk

Data retention

We will only retain your data for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law (for example for tax or legal purposes).

Your rights

You have the following rights regarding your data:

The right to access the information we hold about you
The right to correct inaccurate information
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability

To exercise any of your rights, please contact:
enquiries@swaledalecheese.co.uk

If you are not satisfied with how we handle your data, you may contact the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/

International transfers

Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Links to other websites

This Website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies separately.

Changes of business ownership

If The Swaledale Cheese Company is sold or transferred, user data may be transferred to the new owner to continue providing services. We will take steps to ensure your privacy remains protected.

Changes to this privacy policy

We may update this privacy policy from time to time as required by law or business changes. Any updates will be posted on this page.

Contact

If you have any questions about this privacy policy or your personal data, please contact:

The Swaledale Cheese Company
Email: enquiries@swaledalecheese.co.uk
Address: Swaledale Cheese Company
Metcalfe Farms
Leyburn, DL8 5JZ
United Kingdom